He is happy that his business expanded. But he is worried that its outgrown its current technological infrastructure.
In the past three years he’s been in business, he’s dealt with malware and hard drive failures resulting in massive data loss. He’s worried the systems he has in place right now are still vulnerable.
Ben is also worried about the company’s transition to the cloud and CRM implementation. The process is slow. The current system is only accessible inside the office and does not allow for remote access.
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