Making governments more responsive to citizens

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Deloitte Canada
Published at : 06 Jan 2021
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http://www.deloitte.com/ca/government20 Bill Eggers and Paul Macmillan talk about the potential of social media to make governments more responsive to citizens. The effectiveness of social networks in facilitating citizen protest has demonstrated that governments can use the same networks to be more proactive in their engagement with the public. Governments are beginning to recognize the value of using social media to solicit feedback, share information and communicate with citizens.



http://www.deloitte.com/ca/gouvernement20 Bill Eggers et Paul Macmillan parlent de linfluence que pourraient exercer les médias sociaux pour rendre les gouvernements plus réceptifs aux citoyens. Lefficacité avec laquelle les réseaux sociaux incitent les gens à exprimer leur désapprobation démontre que les gouvernements peuvent utiliser les mêmes réseaux pour mieux communiquer avec le grand public. Les gouvernements commencent à reconnaître lutilité des médias sociaux pour solliciter des commentaires, échanger de linformation et communiquer avec les citoyens.
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